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Est. 1886 - 140 Years of Service

We Keep Life Flowing

Providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 states.

0 People Served
0 States
0 Years of Service
0 Military Installations

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About Us

America's Largest Water Utility

With a history dating back to 1886, American Water has been a trusted provider of essential water services for over 140 years.

Our Mission

American Water is the largest regulated water and wastewater utility company in the United States. We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations.

Safety First
Reliability
Community Focus

Our History

Founded in 1886, American Water has grown from a single utility to the nation's largest water and wastewater company.

Our People

Over 6,500 employees dedicated to providing exceptional water and wastewater services to communities across the nation.

Innovation

Investing in technology and infrastructure to improve water quality and service delivery for future generations.

Community

Active community engagement through the American Water Charitable Foundation and local partnerships.

Our Services

Essential Water Services

Comprehensive water and wastewater solutions for residential, commercial, and military customers.

Wastewater Services

Comprehensive wastewater treatment and collection services, protecting public health and the environment through advanced treatment processes.

  • Wastewater Treatment
  • Sewer Collection Systems
  • Environmental Compliance
  • Resource Recovery
Learn More

Military Services

Operating water and wastewater systems on 18 military installations across the United States through long-term privatization contracts.

  • Military Base Operations
  • Infrastructure Management
  • Compliance & Reporting
  • Emergency Response
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Emergency Response

24/7 emergency response teams ready to address water main breaks, service disruptions, and other critical situations.

  • 24/7 Emergency Line
  • Rapid Response Teams
  • Disaster Recovery
  • Customer Communication
Learn More
Customer Portal

MyWater Account

Manage your account, pay bills, and track your water usage all in one place.

Pay Your Bill

Quick and secure online bill payment with multiple payment options

Track Usage

Monitor your water consumption and identify opportunities to save

Set Alerts

Receive notifications about service updates and important information

Paperless Billing

Go green with electronic billing and automatic payments

MyWater Dashboard
Current Bill
$67.42
Due: Jan 15, 2026
Water Usage -12%
4,250 gal
This month
Usage Trend
MTWTFSS
Sustainability

Building a Sustainable Future

Our commitment to environmental stewardship and sustainable water management.

Environmental Leadership

Reducing our environmental footprint through energy efficiency, renewable energy, and sustainable practices across all operations.

30% Reduction in carbon emissions by 2030

Energy Efficiency

Implementing energy-efficient technologies and renewable energy sources across our facilities.

Water Conservation

Promoting water conservation and helping customers reduce their water usage.

Infrastructure Investment

Investing billions in water infrastructure to ensure reliable service for future generations.

Community Engagement

Supporting communities through charitable giving and educational programs.

Water Quality

Safe, Clean Water You Can Trust

We monitor water quality 24/7 and exceed all federal and state drinking water standards.

100%

Compliance Rate

Meeting all federal and state standards

90%

Customer Satisfaction

Based on annual surveys

View Water Quality Report

Real-Time Water Quality

Live
Chlorine Normal
0.8 mg/L
Range: 0.2 - 4.0 mg/L
pH Level Normal
7.2
Range: 6.5 - 8.5
Turbidity Normal
0.05 NTU
Max: 1.0 NTU
Fluoride Normal
0.7 mg/L
Range: 0.7 - 1.2 mg/L
News & Updates

Latest from American Water

Stay informed about our services, community initiatives, and industry news.

Safety

Stay Informed: Never Miss a Notification from American Water

Customers encouraged to update contact information to ensure receipt of emergency and general alerts.

Read More
Sustainability

2025 Sustainability Report Published

Comprehensive report on our environmental, social, and governance initiatives and progress.

Read More
Careers

More Than a Job, It's a Calling

Join our team of dedicated professionals making a difference in communities across the nation.

Competitive Benefits Package
Career Growth Opportunities
Work-Life Balance
Training & Development
Union Partnerships

Why American Water?

6,500+ Employees
#1 Forbes Best Employer (Utilities)
14 States
140+ Years of Excellence
Contact Us

We're Here to Help

24/7 emergency support and customer service for all your water needs.

Emergency? Call Now

Water emergencies don't keep business hours. Our emergency team is available 24/7.

1.866.269.2837 Available 24/7

Customer Service

For billing inquiries, service requests, and general questions.

Mon - Fri, 7am - 7pm

customerservice@amwater.com

Corporate Office

American Water Works Company, Inc.

1 Water Street
Camden, NJ 08102

Online Resources

Access your account, pay bills, and manage services online.

Visit MyWater Portal